| INTERNET CUSTOMERS COMMENTS Genuine comments emailed to me from Internet Customers of which the originals I have saved on file for authenticity. Where the customers have mentioned a particular type or model I have 'highlighted' in red. Joy Liggins-Williams, Managing Director Dear Joy, I am so impressed, I am almost speechless! I am a Textile Technology teacher in the North of England. I have been looking at electronic sewing machines to replace my 35 year old Singer, but could not justify the £600+ it was going to cost. I had not heard of Joy’s sewing machines until recently when a friend recommended the site. Needless to say I searched the site and ordered the PF 8001. * The sewing machine is brilliant and is everything the website claims – “….has the same or similar functions to models of the following makes: - Singer,Brother,Janome,Elna,Husqvarna,Pfaff.” * The ‘extra’ gifts are incredible and I have now got a fully working sewing machine with all the attachments and threads I could possibly need. I have found * A very efficient company * Prompt answering when contacting the company by telephone * Pleasant helpful staff at the end of the telephone * A well known, reliable bank for dealing with the internet payment. * Prompt delivery. * A sewing machine, which has all the features I wanted, at a price I am extremely happy with. Value for money is an understatement. Thank you Carrie Stephenson ______________________________________________________________________ I am a Textiles teacher.
I have just taken delivery of a PF8001.
What a machine!!!!!!!! It is comparable to machines retailing at £900.
I am so impressed with it, I have ordered, for my school, 4 for this year and will be ordering another 4 next year.
Thank you for the prompt delivery. Excellent service.
Alex Gadsby-Mace Head of Art & Design Hyde Technology School __________________________________________________ I got my new overlocker yesterday morning and spent the day getting to know all the stitches. It works like a dream, and I'm deighted with it. Very quick service and excellent communications. This is the second machine I've bought from you, the first was the PF 7001, which I use daily. Fantastic quality, and a pleasure to use. Kind regards, Ann Bettinson _____________________________________________________ Hello Jayne Thank you for your email, yes we have received the machine, although we have not opened it yet as it is a present. I was not there to receive the machine myself, but I'm sure the driver was fine Many thanks Jeremy _____________________________________________________ Dear Joy, received my pf2100 at 11.15am. I have just finished reading the manual and tried out a few stitches. So far everything is fantastic and soooooooo quiet compared to my old machine. Thanks for a simple and easy transaction, quick delivery and great product. Trish. ______________________________________________________ Thank you for email _______________________________________________________ Thanks for your e-mail. Yes, the steam press arrived in good order on Monday - thanks very much for such an efficient service! Frank & Margaret Duffy ______________________________________________________ Hello _______________________________________________________ Hello, This must be a record!! from order to delivery in under 48, repeat 48hrs. very impressed indeed. Many thanks Gordon Rutherford _______________________________________________________ Thank you for the prompt service and delivery of my daughters PF1400 sewing machine. Hi there, Hello
Order no:W23417424
I have received my PF858 Coverstitch Machine, I have thoroughly tested it and I am very pleased with the ease of threading and quality of stitching, also thanks for the fast delivery.
Regards
Christine __________________________________________________________ hallo,for around 3 weeks i received my sewing mashine model pf 5318.im ____________________________________________________________ Just used the machine for the first time yesterday and everything seems to be fine. I was impressed with how fast it was delivered _____________________________________________________________ Hi, yes i did receive my PF1100 sewing machine eventually, initially there was an issue with the machine not being delivered, however after making a few phone calls the problem was looked into and sorted, I was then given my new delivery date and although a few days later than expected it did arrive. There was no problem with the delivery driver. Hello So far so good with the sewing machine and the delivery driver was extremely professional & helpful. Many thanks. _____________________________________________________________ Hi Jayne Sorry for the delay in getting back to you, yes the machine (PF-HTP2938C) was delivered the very next day as promised and everything seems to be fine except that it mentions a spanner in the paperwork but there wasn't one in the box? The delivery driver was helpful and friendly. We are a branch of The Retired Greyhound Trust and all our members are volunteers who give up their time to help find homes for these gentle, lovable dogs I'm sure this machine will prove very successful in helping us raise extra funds to ensure that we can continue to give these lovable and rewarding dogs the future they deserve. Thanks once again and please let me know about the spanner. ______________________________________________________________ Dear Jane You will be glad to know that I have received the overlocking machine as stated and I am very happy with this purchase. It is more than I have expected and the service has been very prompt and good. I will recommend your company with pleasure. Thank you. Kind regards. Danuta Hopwood ________________________________________________________ Hiya What can I say......I am over the moon with my computerised sewing machine....it does everything a really expensive one would do...and at a 1/4 of the cost!!!...I never thought I would be able to afford a machine like this.. Thank you so much...and also all the extra gifts....... Thank you..I will want to buy another soon for my daughter... Many thanks again Patricia Jones (ebay...rainydays_2) debs ______________________________________________________ Just received my new blindsew machine its just what ive been looking for will be shopping with you again soon ive got my eye on a nice little industrial steam iron ______________________________________________________ It was a Joy to open up my new 'toy' today. Thank you for the prompt delivery, cottons, embroidery threads and quilting foot. I look forward to many happy years of my new machine. Regards Jo McLean _______________________________________________________ hi received my new PF-PSS2030 Fabric Steamer working lovely but unortunately the integrated brush that came with it was broken in two pieces. I am very happy with my machine and do not want to send it back so can you send me the replacement piece in the post? I also wish to advise i will be sending positive feedback to your site in advance - thank you. Morag Thoms ________________________________________________________ Hi Joy and all your staff, My PF100PE arrived this afternoon. After unpacking it and ensuring everything was as it should be I had a little bit of a play. Oh my what a machine. I spelt my name in minutes. Then the teddybear. My husband who puts up with my passion for sewing was so very impressed. So top marks. I can't wait untill I go to work tomorrow to show it off to my boss. I work in an interior design shop and we are all crafting mad. Thank you for selling your machines at such a fantastic price. One question when downloading patterns which format do I use.ie, art, pes, jef, hus, etc. Once again many thanks, Helen MacFarlane. ________________________________________________________ Hi Received my machine today. Thanks for excellent service, particlarly from Alison. Very impreesed with the built quality operator performance yet to be perfected (Total Novice) Can you advise me if you stock accessory feet, specicaly a piping foot for the PF 5318. Regards Ken Davis _________________________________________________________ Hi received my new PF-PSS2030 Fabric Steamer today and am very happy with the product. I did my weekly ironing (family of 5) which normally takes me all evening in 20 minutes. I am very happy, have already started raving about it to all my friends. This machine will have paid for itself in no time as it is saving me huge time and electricity. Bargain at the price too. Thank you JML Mo _________________________________________________________ Hi Jayne, Sorry i havent called or emailed, but we are so busy with this new venture and we are trying to get everything in place asap. _________________________________________________________ thank you for your e-mail. everything is absolutely fine with the machine and I couldn't be happier with it nor with the service from your company. Sue _________________________________________________________ Hi Jayne Thank you, the machine arrived straight away and works perfectly. I did ask for another copy of the instruction booklet to be emailed to me but that hasn't arrived yet. Could you chase that up? ( I bought the same machine a couple of weeks ago and when my daughter moved to London, we lost the instruction booklet) Thanks Ann Lambert _________________________________________________________ Hi Everything was excellent and machine fantastic. Regards _________________________________________________________ thank you for your enquiry, yes the machine did arrive on time and I was very pleased with it. malc __________________________________________________________ Order delivered in good time with no propblems. ___________________________________________________________ Hi Jayne Very pleased with the whole transaction so far, no hassle and very quick delivery. I haven't used the press yet but will be in the next couple of days so will let you know how it goes then. Best Regards Colin Nash CK Portraits ___________________________________________________________ thank you for your e mail i confirm that i have received the machine, you were very efficient it arrived first thing the next morning well done ____________________________________________________________ bonjour, nous avons reçu la machine à coudre, pas de problème, mais nous aurions voulu la notice de montage et d'utilisation en français ___________________________________________________________
Hi Jane Just to let you now that I have received my machine thank you so much. Unfortunately I have been away and have not had a chance to use it but hopefully I will have time to give it a test run over this weekend. If there are any problems I will get back to you. With regard to the delivery it was prompt and efficient. The driver being very friendly and helpful. I appreciate your kind e-mail and I will certainly recommend you to my friends. Regards Lesley Tilson ____________________________________________________________ Machine arrived O.K at local post office. Physically seems sound, but will not have time to try it out properly until Sunday 21st Sept. Any problems and I will inform you then. Penny Calvert ____________________________________________________________ Everything was fine. No complaints ____________________________________________________________ Hi there sorry I havent emailed you as I have been working overtime as we are short staffed in work hopefuI will be able to have a go on the machine on Saturday And will let you know if all ok Thanks gill ____________________________________________________________ Hello The steam press arrived safely and is working fine - thank you Helen ___________________________________________________________ yes I received the sewing machine on time and the delivery person was very friendly. was very happy with your service. Though I have not opened the box, as it is a present for my mother, but fingers crossed she will be thrilled of this gift! Thank you in the mean time for you kind and helpfully service and will recommend you in the future.! Natash Hoskin ___________________________________________________________ Hi Jayne _______________________________________________________________ Thank you for your letter,I am delighted with your professional company,the machine did arrive on time as you stated and is a lovely unit. Regard's Frank ________________________________________________________________ hi Jayne many thanks - I've found several sites for free designs I'm really pleased with the home embroidery machine. that's when i get a look in - my daughter's boyfriend has collared it!!!!! Pretty good as he is a motor mechanic. I'll be ordering the electric scissors in a couple of weeks. Haven't had time to try my overlocker, but if it's as good as the above machine I know I'm going to be pleased. Will recommend Joys. cheers jane Mrs j Mayhew _________________________________________________________________ Dear Joy Well i have received my sewing machine today, ive been very exited all day at work thinking about it, I was very surprised at how little the machine cost, as i have seen them costing much more. Also the guarantee i thought was exelent, and dont think i have seen one with a 25 years parts warranty. Iam very satisfied with the machine.......ive always wanted one!!!. Im so glad i came across your website. Many thanx Karen Bilton _________________________________________________________________ deep joy, sorry about the pun, recieved our pf1700 multi function sewing machine within 24 hrs of ordering, who said prompt service is dead, not in your case. anyway, thankyou for the prompt delivery and a most stupendous product, i now have one very happy wife, and thats got to be good. thankyou again. _______________________________________________________________ Thank you for a fast and reliable service also it has been a pleasure to deal with you it is the first time i have dealt with your company but i hope to buy other goods from you in the near future. Im sure my sewing machine will give me years of enjoyment. thanksMRS V MEAKIN _________________________________________________________________ dear joy just a few lines to say how pleased i am with the steam press ,it seems to be made better than my previous one (from a different supplier)which was more expensive. delivery was fast ,staff was friendly and helpful when i rang with a query. yours sincerly mr michael cryer __________________________________________________________________ just tried the new sewing machine PF1100 VERY EASY TO UNDERSTAND and thank you for the upgrade and your speedy delivery ___________________________________________________________________ Hi, Just to confirm that we have just received the machine at 2.00 pm today. Thank you very much for your swift response.
Kind regards, Henry Laborero _____________________________________________ Dear Joy Williams,
Many thanks for the computerised machine pf 8001. It arrived on Thursday (May 11) safe and without any damages as far as I could see. I cannot wait starting to sew.
We are a lot of quilting ladies here in Kungälv for the moment. We have 15 members in our group. Sewing is back! The members in our group are very talent and they sew almost everything, as dresses, totebags, handbags, tablecloths, lace bowls, pillows and a lot of clothes, but I would like to have more cheap cotton fabric to choose among. Fabric materials are expensive here. I know they produce lovely cotton fabric in China suitable for quilts and they use old English flowerful patterns which are adorable. I found this information on Internet a couple of months ago. Now I cannot find the address, but maybe you know about this too, in case you know, please, drop me a link.
According to the order confirmation no 4060 a pf U14 (an overlocker) should have been enclosed with the computerized machine, but it was not. Maybe this item will be despatched later? I would be so pleased to know. When despatching this item I would like you to add three blue sewing machine carrying bags. Please, tell me the price and I will phone you about the payment.
Thank you for all the thread. It will suit me and my friends well.
Kind regards,
Kerstin Magoulis ______________________________________________________ Dear Sir / Madam ______________________________________________________ Hi Sue Just want to thank you for your help tonight and confirm that I have just placed an order for the PF2100 order number 5003. Best regards Sharon ______________________________________________________ Dear Joy Williams,
The overlocker arrived on Tuesday and everything was in order. I adjusted the threads a little and started sewing and it stitched out lovely. Thank you very much and I appreciate the blue bag, it will be handy on our sewing – meetings.
Greetings,
Kerstin Magoulis ____________________________________________________ Thank you very much for your help
Best Regards
Kim Threadgold ______________________________________________________ I just want to say how delighted I am to find someone who actually keeps a promise. My machine was delivered promptly and safely, and so far seems in excellent working order. I have had machines in the past with similar features that have cost much more. Thanks for your prompt service. Pat Preston PS I have recommended you to my daughter-in-law who is also looking for a machine. ______________________________________________________ Hi Sue
Thank you for your email and the telephone conversation - I have purchased this item as one of the reasons which made up my mind was your helpful and curteous phone conversation
Thank you very much
Kindest regards Vi ______________________________________________________ Hi Joy, WOW what a fabulous sewing machine I haven’t hardly been able to put ______________________________________________________ Sue, ______________________________________________________ T0 joy Thank you for your prompt action in sending my sewing machine out I can not believe how quick i received it. We are very pleased with it,all so the amount we paid we bought our Daughter one was thirteen, ten years ago it was not from you and we paid a lot more For hers. She needs a new one so we have recommended you and we are also Going to do the same with other family & friends
THANK YOU VERY MUCH D.SIEGERTSZ ______________________________________________________ Thanks for the prompt delivery of the item we purchased. We are satisfied ______________________________________________________ Thanks for PF 6500 machine that arrived today in good condition and within _____________________________________________________ Dear Sue,
Just a quick one to let you know that we received the new machine yesterday. My good lady tried a few stitches etc. and seems quite pleased with it.
Thanks for everything. kind regards,
Stanley G Payas. _____________________________________________________ Hi, I received my second machine yesterday evening. Thank you for your most efficient and helpful assistance. _____________________________________________________ Hi there received the sewing machine was very impressed with the quick _____________________________________________________ Hello Sue Just to let you know my Machine was delivered, and dare I say it, working OK, (Just done a beautiful butterfly) Thank you for all your help, I know I must have been a pain at times.
Kind regards Mary ______________________________________________________ Hello JSM ______________________________________________________ Dear Joy. Received the PF2000 machine this morning. Absolutely SUPERB.Many ______________________________________________________ Hi Joy, Thanks for the email which I have just received. I shall look forward to receiving the sewing machine bag. I have been looking around for something like this for some time now. I was pleased to find you on Ebay. I shall leave you positive feedback after I receive the item.
THANKS Kirsteen ______________________________________________________ Dear Joy, Thankyou for your prompt action and delivery of our new machine the-*NEW* PF 2100 AUTO SEWING MACHINE. We are enjoying it very much and find it quite a pleasure to use. Would not hesitate to recomend your service to anyone,thanks again for your prompt action and delivery which was within 24hrs. Thankyou once again. E.A.Carter. (Mr). ______________________________________________________ Thanks Joy. I am looking forward to receiving it. Thanks for the informative emails. Kirsteen. ______________________________________________________ Hi _______________________________________________________ Hi, thank you for your email. I would like to say that your telephone service is smashing and a welcome change to the norm. Best wishes. Ann
Thank you, I'm very impressed with the service. ______________________________________________________ Machine arrived safely, very pleased with it, feedback left. Many thanks. ________________________________ Dear Sir/Madam, I placed an order for the PF2100 sewing machine late on Sunday (6th Aug) night and received the machine early this morning (Tue 8th Aug) well packed and in good condition and I consider this to be an EXCELLENT service. My wife is very pleased with the quality of the machine at the price paid. Respectfully Mr & Mrs Allen Syms ______________________________________________________ JUST RECEIVED, REALLY PLEASED. FANTASTIC SERVICE AND I'VE ALREADY HAD A PLAY!!!! ALANA MILLS ______________________________________________________ Sue,
It was lovely to speak to you this evening and Iook forward to receiving my felting machine - I've got several boxes of fleece that I bought really cheaply a couple of years ago, and now I'll be able to use them without getting wet! ______________________________________________________ Sue,
Press came today - early! - thanks very much - all seems to be working well. Lorraine Styles ______________________________________________________ Hi there, ______________________________________________________ Hi the sewing machine has arrived in perfect condition thanks. ______________________________________________________ Hi there,
Just a quick email to thank you for the embroidery machine we bought through ebay.
Kind regards
Stuart __________________________________________ Couldn't be more pleased with my new machine. Exactly what I wanted, works like a dream and at such an amazing price. I couldn't believe that there wouldn't be a catch with a price like that - thought maybe it would be made of paper! Many thanks ____________________________________________________ DEAR MR JOY WILLIAMS, ____________________________________________________ Hello
I received the order below back in May this year and due to low stock you provided me with an upgrade to the PF8001. I have to say I really love the machine. It's fantastic!
Regards
Mr Chris Mellors ____________________________________________________ Dear JSM
The sewing machine arrived safely at 7am this morning some 8 hours before your e-mail!!!!!!!!! Feedback was immediately left for you on e-bay. I was delighted with the machine, although I havn't had a chance to really use it yet, from the little test I did it appeared to sew beautifully and is excellent value for money. Many thanks for your prompt service and I am sure that I shall be purchasing from you again in the future.
Regards Elaine Davis ____________________________________________________ Thankyou for your prompt dispatch. The delivery arrived this morning at ____________________________________________________ Dear Sir/Madam, Thank you for the very promt delivery of my new sewing machine, I have left feedback for you. I have not used it as yet but I cant wait too. Once again Thank you. Kind Regards Mrs Christine Bennett ____________________________________________________ Thank you for the prompt service very pleased with your product. ____________________________________________________ I received my sewing machine - PF7001, last Friday
I would like to thank you for your prompt service and to let you know I am very happy with my machine Compared to other machines costing considerably more, it is very impressive
many thanks
Pat Youdell ____________________________________________________ I would like to thank you for the excellent sales service and very quick delivery of the PF14u overlocker, it took only 27 hours from purchase to delivery!! I have had a few weeks now to play and master this wonderful machine. I will thoroughly enjoy it for years to come knowing that the guarantee will cover me for more than the one year you get with other more well known manufacturers.
Many thanks and regards
Leaann Scopes ____________________________________________________ Dear Joy, I received my sewing machine this morning. I am really please with ____________________________________________________ Thank you for your good service I received from you and I find the sewing machine excellence, I will tell all my friends about your produce thank you again ____________________________________________________ Hello ____________________________________________________ Hi. We have recently purchased a PF2000 from you and are very Thanking you once again….. ____________________________________________________ Hello,
Just to let you know it arrived safely on Saturday 2nd Sept. The sewing machine is for a friend of mine so I won't be opening it for a couple of days till I get it delivered to her around the corner of my house. I will send a feedback as soon she is happy, which I am sure she will be as it is a surprise birthday gift for her middle of sept, so it arrived just in time.
Thank you for the quick delivery and I will be in touch very soon.
Regards
Vicky ____________________________________________________ just to let you know that i received my machine as promised, super quick delivery, and it is every bit as good as you stated it would be, thank you for an excellent service and i will certainly recommend you to others, mrs j a taylor, lees, Oldham ____________________________________________________ Received with thanks, can't wait to play with it!
Regards
Jeanie Murray ____________________________________________________ Hi, would just like to let you know that the sewing machine arrived today, ____________________________________________________ hi. i recieved the sewing machine today. it was a present for my mother. i took it to her tonight and she was very pleased with it so was i now i can get my jeans done. thanks again for the very fast delivery. i will leave a good feed back for you. ____________________________________________________ Hi
I am very pleased with my sewing machine. I think that your prices are very good and I hope to buy all of my dress making supplies from you.
Yours sincerely
Lauran Cornock ____________________________________________________ hi just recieved the pf6500 sewing machine, item no 160031252551. ____________________________________________________ thanks so much for your speedy reply, i am delighted that my machine will be here soon. thanks for your trouble Irene x ____________________________________________________ Hi Joy ____________________________________________________ The sewing machine arrived yesterday as promised, excellent service. ____________________________________________________ HI THANK YOU I LOOK FORWORD TO THESE AND MAY I SAY THIS IS A FANTASTIC MACHINE AND MY DAUGHTER WHO IS 9 HAS USED IT AS WELL TO DO HER CUSTOM JEANS THANK YOU SO MUCH FOR A FANTASTIC ITEM YOU MAY USE THIS LETTER IF YOU WISH FOR A COMPLIMENT TO YOU FROM LORNA A VERY HAPPY CUSTUMER THANK YOU LOTS LORNA ____________________________________________________ Hi,
Thanks, I will leave feedback for you. I am very pleased with my new machine. I have been putting it to good use. Have found it really easy to use. Becca :o) ____________________________________________________ Hello - I purchased a PF14U last weekend which arrived on Tuesday and is ____________________________________________________ Hi, I would just like to let you know that I have received the digital steam press which I ordered from your company.
I have never used your company before and whilst shopping around, I noticed your website offers. At first I could not believe that you could offer prices that were so much lower than other companies. Having read all the information which you offer on your site (which seems very comprehensive) I realised that there was no real point in just paying a lot more money for a well known brand name.
I decided to purchase the PF-PSP202E Electronic Power Steam Press. I was totally reassured when I received emails from yourselves confirming everything and then being able to track my parcel via the delivery company was fantastic. My steam press arrived as promised, just when you said it would.
This is the first time I have used a steam press, but it seems so simple and quick to use. I am really pleased with my purchase and will certainly pass your name around.
I would be most grateful if you could let me know.
Many thanks Gail Raw. ____________________________________________________ Dear Sirs Many thanks, I received the parcel today. I will leave feedback on Ebay for you. Kindest regards Lynne Stevenson ____________________________________________________ Hello ____________________________________________________ Dear Seller ___________________________________________________________ Dear Joys International Sewing Machines,
I just wanted to say "wow'"- I love my new computer household sewing machine - it's great! It's so lightweight and easy to carry around and to use. I am a total beginner and I found the instruction booklet which came with it really simple to follow and understand.
Many thanks,
Nicola Velioglu ____________________________________________________ Received machine following day! excellent service and thankyou for the packs of needles. Regards
Pamela Grey ____________________________________________________ Machine arrived yesterday, as promised and I'm really pleased with it. The Many thanks again for the great service, ____________________________________________________ Hi there, ____________________________________________________ WoW! Have today received machine and am very impressed. First with the speed of delivery (Full marks) Secondly with the quality of the machine. I was going to buy a machine from Aldi for my daughter for Christmas. However, when I got there they were sold out. After looking on the internet I found your site. Although a bit more expensive, the machine is far superior. I have tried it out and feel reluctant to part with it, It’s so smooth and versatile. I LOVE it!!!! However, I will put it away as a Christmas present as I know my daughter will love it too. Thanks. M.T.Walker (Mrs) ____________________________________________________ hello!! ok thank you very much!!! i'm looking forward to receiving it!! i'm so happy!!!!! i hope i'll be satisfied! i wont forget to leave you feedback dont worry have a nice day ____________________________________________________ THANKYOU - My husband has just bought me steam press after listening to years of my moaning about the ironing, my sheets and quilt covers look like they have been laundered and finished by a professional! The time I used to spend on ironing has now been cut in half -thankyou
Wendy P. ____________________________________________________ To joy I purchased the above sewing machine off your site on inernet, i am so please with it and the promt service of delivery.I am sending this text as i can not leave feed back on e-bay site as adviced as i do not have an account with them . ______________________________________________ I have received my new sewing machine, and Its fantastic. My Ebay account is less than 5 days old and I am unable to send feedback until the five days is up, But I shall send feedback as soon as im able.
_______________________________________ Hi,
My machine has just arrived and it is absolutely terrific. Many thanks for the superfast delivery and for offering such a great product at such a great price.
Regards,
Sarah Paterson ____________________________________________________ Dear Sirs,
I’ve just received today my new PF1400 Auto Sewing Machine and I am very please along with my wife. I also posted a positive feedback for your favor. It’s nice to do business with you. Best Regards,
Christos. ____________________________________________________ Dear Joy, ____________________________________________________ Hello It's unbelievable! Ordered late Friday afternoon, delivered 9.05 a.m Monday morning.The whole package is fantastic value for money. Easy to follow instruction book; easy to use; lightweight, but still stable; will do everything even the most experienced dressmaker would need. I am sure I am going to get a lot of pleasure out of my PF1800.
I can't find words to describe your goods and service, it's wonderful, but, as my late husband who was from Chaddesden, Derby, would have said 'What do you expect from Derbyshire folk;'!
Thank you, Pat ____________________________________________________ Very good and quick service. Machine arrived within 2 days of order. Works beautifully. With many thanks. ____________________________________________________ Dear Sue! Thalk you for your kind service and your patience with all of my questions. But I never took some goods from foreign countries, so I was a little bit nervous. After delievery service brought our new 8 needle punch machine we got a great shock, because we didn´t mind, that the british electrical plugs are different ( very different) from ours in Germany. But a short email allowed me to change the plug and build in a new 3 A fuse (german style) inside the body of the machine. And it functions very well. So thank you for all and very good business for the future. Best regards from Germany Dorit and Peter ____________________________________________________ I have just purchased the 8 needle Electronc Punch Machine from you. I have been very pleased with it so far and I was very impressed with the super fast delivery.
Do you sell the spare needles and if so how much they cost?
Many thanks
Julia Sims ____________________________________________________ The garment steamer was ordered on Wednesday and arrived on Thursday. The order was taken both courteously and efficiently. On use the steamer proved completely satisfactory. Well done it's a shame there are not more companies like yourselves and you can count on my future recommendation.
Jill Warren ____________________________________________________ Hello Machine arrived today.I am very pleased thanks. Nuala Flanagan ____________________________________________________ Hi
My PF1000 sewing machine arrived today - thanks for an excellent service.The product is fantastic - I can`t believe the quality and it`s multi-function capability for under £60.
Keep up the good work. Thanks again Marion ____________________________________________________ Hi Joy, ____________________________________________________ Thank you all so much
My new sewing machine arrived, just as you said it would on Friday
I have put it through its paces and it survived, YES!!!!!
It makes me look good, well my sewing anyway.
It is ssssoooo quiet, so easy to use. I have NEVER embroideried anything, and now I cant wait to finish my roman blinds and curtains to get on with some real stuff. I have always shied away from sewing, but I think ‘super-sewer’ has now arrived.
The instruction booklet is just the thing for me, and seems to be answering all my questions so far.
The free gifts are just a delight. The bag is so strong a large enough for the job in hand to live in as well.
If anyone has any doubts on your product, just point them in my direction.
Oh by the way, as I said to one of your ladies I spoke to, I could not resist a machine with my name on either;-)
Thank you all again for your great website, great telephone manner, and fantastic delivery
Lots of Joy ____________________________________________________ Dear JSM
I now have my 2100LCD up and working and it is an excellent machine - we have already made a pair of curtains.
Had to carefully enlarge the hole to fit the upright bobbin adaptor, but this is now fine.
Very happy with your rapid delivery.
Sincerely
Barrie Smith ____________________________________________________ As many other buyers have said, Ebay's Feedback space is too small to express my satisfaction. The PF6500 is amazing. It's solidly built, the attachements fit instantly unlike my 35 year old New Home machine. The needle threader is superb and the action is smooth and quiet. Only my imagination is lacking now.... There seems nothing it won't do and I can't wait to try it all.
So glad I found you on Ebay!
Regards Randolph Lean ____________________________________________________ Joy Many thanks for the speedy and efficient delivery of my PF6500 sewing machine which I ordered on Sunday afternoon and arrived Tuesday at 9am extremely well packed and in perfect condition. The threads and needles are excellent all I need now is to brush up on my very rusty sewing knowledge. This is my second order from you the first being the steam press for my son and daughter in law for Christmas which they are still raving about. I will recommend you to all my friends and family. Well done and thanks again JI Layton (Mrs) ____________________________________________________ Hi Joy
Received my overlocker yesterday - very pleased with it and the price I paid for it was amazing! - I will do business with you again and will recommend you to others!
Yours sincerely
Amanda Alexander ____________________________________________________ I am pleased to have received my new overlocking machine so quickly and I am now trying to get to know it. I find the threading diagram on the front so useful as I have never had an overlocker before . I am also pleased with the price as I have looked at lots of other machines and find yours is good value for my money. Thank you .Sarah ____________________________________________________ Hi, ____________________________________________________ Hello
Just a quick note to thank you for your swift response. The machine is brilliant and I'm looking forward to getting to know it.......smiles
Debbie ____________________________________________________ Hi, left positive feedback but I wanted to add a bit more. The sewing machine arrived fine and my wife is very pleased with our choice. The size, weight and quietness of it are better than our expectations. The complete deal is much more than any of the machines we looked at locally or on the Internet. I have left my wife studying the instruction book and wondering where she can put all the reels. Looking forward to dealing with you for many years to come. Thanks Terry ____________________________________________________ Just a quick note to inform you of the great joy I get from the steam iron I purchased from you. The service was excellent, ordering through the Internet and receiving the goods within a few days.
Your product is a joy to use, as I do have a few problems with my wrists. The product is excellent with performance to match.
Thank you so much.
Mrs Hilary Partington Lincolnshire ____________________________________________________ Hi, My new PF2100 sewing machine arrived yesterday. That was the next working day to my ordering day, "You can't really get better than that!" I have been using the machine since it's arrival on various lil' alterations and so far it's been easy to set up, easy to understand, easy to use (especially as I am the typical ham-fisted bloke), and I have been left really impressed with the results. So, overall it's been a pleasure to do business with you. It's just a pity I don't need another so I can do this all over again. ____________________________________________________ I ordered a PF2000 sewing macine on Mon 18/12/06 approx 1700hrs, and it came ____________________________________________________ Joy, as claimed on your webpage the PF14u Multi-function Overlocker, I purchased for my wife, is just a described. Easy purchase transaction, delivery on time, quality of workmanship good. Previously my wife owned an old Singer model 14U, but this died on her and she wanted a new one, at a price of over £200 we had to think twice, then I found your company on the internet with a similar model at half the price. Now I can have my trouser etc once again repaired, another cost saving over a new pair. John. ____________________________________________________ I just wanted to say a big thank you for my free gift which arrived today.
I now have 150 bobbins of thread and will probably never have to buy thread again!
I'm extremely grateful and extremely delighted.
Many thanks
Chris Westhead ____________________________________________________ hi ____________________________________________________ I have received the sewing machine very promptly and have used it a few times already. I am very satisfied and looks like it has been a good choice. Thank you for your attention to detail and it has been good to do business. Regards Barbara Lavine. Peter Lavine MBE.____________________________________________________ I received my new 'Joy' sewing machine today. Really pleased with it. I was a little apprehensive when I first ordered it because it was so cheap but on receipt of it I found it to be very good quality. On trying it out (it's so easy) I knew I had done the right thing, although I did have trouble with the bobbin casing, it fell apart as I took the bobbin out. It's not a good fit as the small lever comes off when I want to take the bobbin out. Is it possible to send me another metal case, please? Apart from this I will certainly recommend these sewing machines to my friends and family. Look forward to your reply.
Carole Donnelly ____________________________________________________ Hope that I am sending this mail to the right department I just wanted to say a big thank you for my lovely new computerised sewing machine which I will be trying when I come home from work After an initial hiccup with my order(Not your fault lost e mail) I received the best of service and a very swift delivery so well done for your excellent customer care .Maureen A Palmer ____________________________________________________ My machine arrived at the end of October and was put away as a Xmas present although I was allowed to look at the instruction booklets. Yesterday was my first use and it was brilliant ! So easy and excellent stitching. After using my old machine for nearly 30 years I thought getting used to the new one would be a real challenge but it was easy.
I have already recommended you to several friends for personal sewing and two for business sewing. They will be visiting your web site very soon .
I had carried out a lot of market research to find a new machine and your offer beat all the others by miles. All the features but at a third of the price. Many thanks for saving my husband so much money !
Yours sincerely
Anji Pugsley ____________________________________________________ Hi - have left feedback - only just yesterday got the chance to try the machine - very pleased! Many thanks. Liz ____________________________________________________ Dear Sir/Madam, I am delighted with the PF 2100 machine. I have managed to make four new net curtains which were long overdue. I'm over 60, retired and a widower, so investing in a sewing machine was something I considered for sometime before taking the plunge. It will be ideal for repairing 'zips' , trouser pockets and putting on the occassional button. No doubt I will find it useful for other jobs. The only comment I have ( I've never used a sewing machine before) is that the threading instructions could be made better. At first, I kept getting the machine jammed with both threads, but threading is no problem now. Perhaps a small CD or DVD might be the answer, showing in detail what you need to do and the likely mistakes. This CD could be sold separately if needed. Yours faithfully Mr A. Love -- Sidmouth, Devon. _____________________________________________________ Dear Sue, _____________________________________________________ Dear Joy _____________________________________________________ Dear Joy Sewing Machines, _____________________________________________________ Dear Joy I wish to thank you for the prompt delivery of my PF6500 computer sewing machine. It came yesterday and I am delighted with the quality of the machine and the free gift of so many reels of cotton. I have already started sewing with it and am finding it very easy to use even though it is a lot different from my old machine which was 35 years old and past it's sell by date. Thank you again. Jennifer _____________________________________________________ Lots of sewing thread reels arrived today, what a selection, many thanks _____________________________________________________ hi joys received our industrial machine and computerised machine as promised
Happy New Year to all at JSM, _____________________________________________________ I ordered a sewing machine from you on 19 December it arrived on the 21st.
That's what I call good service.
Thank you very much.
We have not had much chance to use it yet due to rioting small children and terrified cats.
That's Christmas for you.
Best wishes
Bernard Crick. _____________________________________________________ Dear Joy
My extra gift (the cottons) arrived safely. I am extremly pleased not only with this but the machine as well. Many thanks for your up-date via e-mails - very efficient. A pleasure doing business with you. I would recommend your service to anyone. Steve.b (Sharon) _____________________________________________________ Dear Joy`s,
Just a quick line to say how pleased we are with this new machine.............admittedly (and whilst there was no way of knowing that the oil sump was damaged) and, yes, we were somewhat crestfallen that we couldn't put the machine into immediate use. That said, and as agreed, you responded quickly without question to our problem. Having received the parts necessary and fitting them, the machine has surpassed my wildest expectations, incredibly fast and smooth action, able to take some seriously heavy fabrics, without so much as a murmur. The price is fantastic, and we're immensely pleased with the product so much, that we will be back for another....................!!
Kind regards
Phil Dixon Culpeppers _____________________________________________________ Deare All, thank you very much for the good deal. I am satisfied. The machin look´s well. best regards _____________________________________________________ Good Morning Thank you so much for your excellent service I couldn't believe it when the sewing machine arrived this morning less than 2 days after I had ordered it. Fantastic!!. If the machine sews as well as it looks I shall recommend Joys to many people here in France. Kind regards Pamela Menzies. _____________________________________________________ I want like to thank you for the prompt delivery of my new computer sewing machine Model PF8001.
It arrived well packed, with everything inside that was advertised, and no damaged what so ever.
I was astonished to get it so quick, your service is the best.
I hope, I never need to have a repair done to my new machine ... If your repair service is as good as what I have seen to date, I will be totally satisfied.
I will definitely recommend 'Joy's International' to my friends and colleagues. Fantastic Service, fantastic quality.
Regards Kay Pearson
One very 'Happy' customer Thank You
Merry Christmas & Happy New Year To Everyone Concerned
Kay _____________________________________________________ Hi Sue, thanks for the info and the prompt service, have a nice Christmas, John
Thank you very much - this is great service Judith _____________________________________________________ To the JSM Team
So sorry its taken nearly a week to leave feedback but have'nt been able to tear myself away from my new homemaker pf8001 sewing machine!! Within 2 hours of receiving this product i'd completed a pair of curtains i'd made for daughters bedroom (fabric bought in september), and on the subject of my 9 year old daughter, i am now fighting her off the machine she's addicted!! which shows how easy to use the machine is!! I can only commend you on your products and service and will honestly say i am a completely satisfied customer and will most certainly be reccomending your products to anyone that will listen. Many thanks Melanie Brown (Surrey) _____________________________________________________ Thanks very much I received my sewing machine and am delighted with it
It arrived very promptly Best regards
Carol Doyle _____________________________________________________ I would like to say thank you for the excellent product and fast and _____________________________________________________ I just wanted to say how impressed I am with the sewing machine. Its perfect and I will get many hours of pleasure. The delivery was so fast. _____________________________________________________ Hello, the machines were delivered to us on Monday. _____________________________________________________ Dear jsm-distributor,
The sewing machine arrived by courier this morning, much to my amazement - I only ordered it yesterday morning. Brilliant service. And the machine is lovely, too. Will leave feedback forthwith.
Regards,
Anne Grocock _____________________________________________________ I have just taken delivery of my PF6500 Computerised Sewing Machine which _____________________________________________________ Hello Joy
I have now had my new sewing machine for a week and am already making good use of it. What a fantastic machine! I love the way I can sew without using the foot pedal; the great variety of stitches and all the extras right down to the "key" to unscrew the needle plate! The walking foot is just the job for thick materials - always a problem before and I like the overcasting foot for edging raw material. In fact, I'm thrilled with everything about it.
Many thanks for a super machine at such excellent value.
Marion Robins _________ Hi,
Just a quick note to say we received our PF2000 Auto Sewing Machine Famous Make this afternoon, and have left positive feedback on E-Bay.
We are very pleased with the quick service, free gifts/documentation and the sewing machine itself.
Thank you for your prompt service and excellent product,
Colin Oliver _____________________________________________________ Dear all, Just a note to let you know that my wife was very pleased with her new machine and I am sure she will spend many happy hours using it. Great service
Regards D Sodeau _____________________________________________________ Thank you very much for the very quick delivery. Sewing machine is working _____________________________________________________ Dear JSM Distributor, Received my PF6500 yesterday by 11.00 am - incredibly quick delivery as I only placed the order the day before at midday. I have to say I am most impressed with the sewing machine, it works so well, and so simply. It is amazingly good value for a computerised machine, even my partner who has never sewn in his life managed to do some embroidery stitches with absolute ease!!! I am looking forward to hours of hassle free sewing. The free gifts are amazing and the quality of the sewing threads is excellent. It is exceptional value and I am extremely pleased with the products. The instruction booklet is good too. I placed my order over the phone and not through eBay (although I found the machine on eBay and rang to make enquiries) so I am not able to leave some good feedback for you. Your office staff were very helpful, polite and efficient. I am well impressed with your whole operation. Have a happy Christmas! _____________________________________________________ GREAT SERVICE EXCELLANT DELIVERY MY THANKS TO YOU, LOOKS LIKE TIME TO IRON WITH MY NEW STEAM PRESS V HOPWOOD. _____________________________________________________ i want to say that i was so pleased that i bought my sewing machine from joy....it was my dream of the perfect sewing machine in the price that i want ...if u want to buy one don't be late ,i u will never be disappointed , i even want to buy embroidery machine from joys , it is so easy to use and with all the features that i need. thank u joy , for this opportunity to say how i love my machine , i wish to get embroidery machine from joy in this Christmas ... abeer _____________________________________________________ Hi Joys, Just to say a huge thankyou for the enormously fast delivery of my new machine . It arrived two days after ordering it and looks superb. Many thanks, N. Pearson _____________________________________________________ Dear Joy
I am just emailing you to let you know i am 100% satisfied with my sewing machine, i have just recieved it 13:59 on 21-11-2006, it has arrived in tact no damage what so ever. Many many thanks its great. I will recommend you if anyone requires a sewing machine i will put forward your name from ebay. i am now going to leave you positive feedback on ebay.
i am really looking forward to using my machine, doing projects like making my daughter some dresses for the summer, and of course making her christmas outfit.
many many thanks
Emma Joy Goodall _____________________________________________________ hi there just a quick email to say how very pleased i am with my new sewing machine. my mother bought it for me for christmas,but let me have it now.i have always sent my sewing repairs up,for her to do for me. the sewing machine arrived safely,well packed. i hope i have many years having fun repairing or even making new things with my new machine thanks again miss f-l morgan _____________________________________________________ Thank you very much this is much appreciated. Jo.k _____________________________________________________ Hi, sorry I was late leaving feedback, but have been in hospital. I have just been trying the machine and I absolutely love it. Thank you for the help and advice I got when I phoned your company previous to purchase, it was great. Hope to have many years of happy sewing. _____________________________________________________ Dear JSM, _____________________________________________________ _____________________________________________________ Dear JSM
I recently bought a sewing machine from you. I am greatly impressed by the service. The journey from selecting the right machine to the delivery was a pleasant experience. My wife hasn’t started to use the machine in full swing but so far the performance is very good. Well worth the money. Keep up your good service.
Best wishes,
Ram Byravan _____________________________________________________ Hi, machine arrived today I am more than pleased with it, I have sewn for over 40yrs and wished I had had a machine like this, I will certainly recomend you to family and friends, once again thank you. Sheila _____________________________________________________ hiya, _____________________________________________________ Dear Sue, I got my machine next day and was very pleased with all the extras. I shall now have to work out how everything works!
Thanks to Sue who was very obliging and helped to put my mind at rest about any reservations I had re product. Not being cynical but a similar product was a lot more expensive else where! I have already mended a couple of my granddaughter’s skirts and look forward to using some of the fantastic patterns and stitches. Thank you Regards Kim Barnes _____________________________________________________ Thanks, have today received my new sewing machine, a Christmas present for my mum PF1000 Multi-function Household Sewing Machine Ordered late on Friday night, delivered Tuesday lunchtime, excellent service. regards Andrew Coleman _____________________________________________________ Hello Joy and all staff at JSM,
I have had my machine, the PF7001, for eight weeks now. It has been in use every day as I am doing a One year Machine Embroidery Course at South Nottingham college. I decided to give it a good try out before I contacted you. I can only say I am more impressed with it the more I use it, I never thought I would be able to afford a machine of this calibre. I am absolutely thrilled with it and I take it to college and use it there, singing it’s praises. I am so glad I did a search on the web as I was going to buy a second-hand Bernina but could only afford one of the older models. Once again, thank you for a fantastic product at a fraction of the price of other well known makes. Regards, Brenda Murray. _____________________________________________________ The machine arrived safely to-day. I want it to take to classes and it is lovely and lightweight after my Bernina! Many thanks. Jan Sugden _____________________________________________________ I just wanted to say thank you very much. May machine arrived in record time and is exactly what I needed. Would recommend you to friends. Kind regards Jackie Roberts _____________________________________________________ Hi Joy Just to let you know I have recieved the PF1500 today as promised . It is an excellent machine, well built and as described on the web site , also got the free gifts as well. Thank you very much , great service. G. Upton _____________________________________________________ Hi Thanks for swift response. I am Impressed with your service.
Regards, Beryl _____________________________________________________ Hi sue, ______________________________________________________ I purchased the PF2000 after my beloved Singer Golden Panoramic (purchased for £100 in 1968) was damaged in transit. I am very please with my new machine and think it exceptionally good value for money. The machines functionality is brilliant and I have no doubt that it will very quickly become my beloved PF2000.
Kind regards Janet Powell _______________________________________________________ Dear Sirs,
The machine PF8001 Computerised Embroidery Machine has safely arrived to me. Thank you! I’m very happy with it. I have now tried and tested every single seam.
Kind regards,
Kerstin Magoulis ______________________________________________________ Rarely am I moved to offer thanks for service excellence, BUT in this case its is wholly warranted Late on Tuesday evening I ordered as a surprise gift for my wife the Homemaker PF8001 Computerised Sewing Machine, on Wednesday morning, an acknowledgement and despatch notification was received and at 10 oclock this morning (Thursday), 36 hours after ordering the sewing machine arrived. We are so pleased with it, its functionality alone would in any other machine cost another £500+, performance is excellent and the package of extras was a real bonus. A free annual Service, the Warranty period and the overall excellent Service is a rareity these days. We really are impressed and will not hesitate to recommend "Joys sewing machines" to anyone we hear talking about sewing. We are looking forward to future dealings with JSM Kind Regards Bernard Cadwell Just thought I'd write to say thanks for the speedy delivery, new machine was delivered within 48 hours of placing the order. Also machine does more than most machines at 3 times the price. Thanks, Trevor Smith ______________________________________________________ Dear JSM, my thanks to all your staff you have worked so efficiently to enable me to recieve such an excellent sewing machine, at a bargain price, so very quickly - ordered Friday night and received Tuesday afternoon. The sewing machine and your delivery have been exacly as promised, thankyou again. P. Hayes ______________________________________________________ Hi joy of JSM Distributers, I have recently purchased an overlocking machine from you and I am very pleased with it, being disabled it is ideal for me and thank you. ______________________________________________________ Hi, I have received my sewing machine today, thank you and I have already tested it. I must say, WHAT A GREAT BARGAIN! I'm very happy and I hope this machine will last for many years. Still doing courses, I guess the computerised machine will suit me best when time comes. Thank you very much... Until next time, Verna ______________________________________________________ Very positive feedback: Superb communication, service, delivery and product. Thank you so much the machine is exactly what I wanted. Happy Christmas, Regards, Marilyn Bayliss ______________________________________________________ Thank you very much for your terrific service regarding my new sewing machine. I cannot quite believe how efficient the ordering and delivery was (less than 24 hours) and wish you would start selling all the other products I have to buy so I could always enjoy such swift and reliable service. I am very pleased with the machine itself. Claire Dobie ______________________________________________________ Dear Sue ,I have recieved the sewing machine at 2-45 this afternoon my wife has tried it and is highly pleased with it . she is now using it to catch up with all her sewing jobs she hasn,t been able to do since her old give up. Thank you again for all the help you have given us .I would recommend your company to any one . Regards George Caulfield. ______________________________________________________ Dear Joy, Bright and early this morning I took very prompt delivery of my new sewing machine. Thank you very much. The instruction manual is clear and concise and I am sure this machine will rekindle my interest in sewing once again. Best regards Pat Skeels ______________________________________________________ Hi there My wife is "overjoyed" with her new machine. many thanks ______________________________________________________ i have received my sewing machine and would like to thank you as from the point of ordering to receiving the machine has been brilliant many thanks dave ______________________________________________________ Thank you for a fantastic service Kind Regards, Trish Shepherd-Ashby ______________________________________________________ Hi Sue . Steamer arrived safely!! very pleased many thanks regards Margie Furber (The Top Table Bridal Studio) ______________________________________________________ Have just received my sewing machine - great! - plus the case and sewing thread ______________________________________________________ I just wanted to let you know how i was getting on with my new sewing machine i bought from you the PF1600. I have just put in my first ever trouser zip- perfectly, turned up 2 silk dresses without a pucker in sight and sewn up a seam on a pair of jeans, something i could have never done on my old machine. A big thank you for a wonderful and great priced machine. ____________________________________________________________________ Hi, I received my new PF2000 today and have spent some considerable time 'playing with the different stitches' I am so pleased with it, I had a bit of a hitch with threading it, ( going from a 30yr old machine to a new one) but I rang your helpline and got immediate advise from a very nice gentleman. I would recommend you to anyone, the machine is all that you said it would be. Thank you very much, and if you wish to use my recommendation I gladly agree. Jan Davis _______________________________________________________________________ Dear Sirs,
The machine PF8001 Computerised Embroidery Machine has safely arrived to me. Thank you! I´m very happy with it. I have now tried and tested every single seam.
Kind regards,
Kerstin _______________________________________________________________________ Hi, I have left you a positive feedback but feel that I have to write to let you know that I am absolutely over the moon with my sewing machine and also the speed at which it was delivered. It even got the thumbs up from my Mum who is of the old school and thinks if you pay little, you get rubbish. I think Mum will be ordering one next. Regards Lizzie ______________________________________________________________________ Dear Sir / Madam _____________________________________________________________________ Hi, Just to confirm that we have just received the machine at 2.00 pm today. Thank you very much for your swift response. Kind regards, Henry Laborero ______________________________________________________________________ Hello there - I would just like to say thank you for the sewing machine - i am very pleased with it Hi, Thank you im over the moon with my new sewing machine and thank you so much for the free upgrade, fantastic service and very fast delivery. thank you Jan _____________________________________________________________________ The machine has arrived today . My sister is delighted. You do deserve a most positive feedback. Thank you very much for your fantastic service and attention. Miguel Orozco. ____________________________________________________________________ Hi Just wanted to say thanks for my sewing machine PF2100....looks great, easy to use, and very light! Just what i wanted! Thanks Julie Sedgwick ___________________________________________________________________ Many thanks for getting back to me Sue. David spoke to your engineer this morning and he was able to sort it out over the phone. Great service! Best regards Sheila _____________________________________________________________________
Maureen Watson ***northernlight**
The feedback was not long enough Thank-you for the fantastic machine looks though I will have a great deal of pleasure from it. I was not expecting the wonderful bag of goodies “What a Gift” I was at Glasgow over the weekend and of course telling my Mum all about it I will be taking a copy of the eBay as she was very interested in the over locker I will eventually buy one maybe in a few months Feedback is never enough for Top Class Ebayer as your’s-self Many thanks Maureen x ___________________________________________________________________ Hi Just a quick word of praise thankyou for a wonderful product delivered next day and what a wonderful price I wise you every success with your business and will recommend you to all the family and friends Thanks John Watkin ___________________________________________________________________ Thank you for your promt processing of my order. The sewing machine I ordered arrived yesterday afternoon in perfect condition and in perfect working order. I am very impressed with how swiftly my order was processed and I will not hesitate to recommend your company to family anf friends. Thanks again from Joan at tolstascool. ______________________________________________________________________ Not only has it been shipped, it was delivered on Tuesday. Thank you for a fabulous service. pete _____________________________________________________________________ Hello,Thank you very much for the sewing machine, it arrived today and seems to bein good condition -I'm really looking forward to working with it.Thanks,Christine Leapman _____________________________________________________________________ A1 service - ordered thursday and delivered Monday before lunch in perfect order and ready to sew. Would recommend to anyone looking for sewing paraphernalia of any kind. Richard ____________________________________________________________________ Dear jsm distributer direct,> > I RECIEVED ITEM THIS MORNING, AND FEEDBACK HAS BEEN LEFT.> iTEM IS PERFECT, AND I'D LIKE TO THANK YOU FOR SUCH A WONDERFUL ITEM!> > MUCH LOVE,> > MARIA XX ____________________________________________________________________ Joy, Thanks the sewing machine arrived as promised, sorry I was not able to reply earlier but I was out of contact with my PC. Thanks Neil ___________________________________________________________________ Sewing machine arrived at about 11.00am. Nothing broken, all OK, wife really impressed, Regards, Tony. _____________________________________________________________________________ Talk about quick delivery - received my machine this morning! Thank you, it looks great. Regards Debra (Anderson) ____________________________________________________________________ Item arrived in quick time. Very impressed with the service. Machinein perfect working order. Many thanks ___________________________________________________________________
I have received above item. It's in good working order. Thank-you very much for the quick service. Excellent.
Patrick Merry ___________________________________________________________________ thank you so much i am delighted with my machine and with the promptservice have told friends about my machine thanks again _____________________________________________________________________ hello there thank you so very much item arrived safely this morning and it's in good working order, good quality, very pleased. thank you again for your top excellent service. kind regards nikki ____________________________________________________________________ Machine arrived yesterday looks fine, will give you good feedback please do like wise. Regards Rob Walker ____________________________________________________________________ Dear Joy, Have no fear, positive feed back already left as machine deserved it. That's a nice suprise and really nice of you to send me the needles I really appreciate it, its great to have good old fashioned customer service. _____________________________________________________________________ excellent, prompt service, very pleased with machine _____________________________________________________________________ Not sure if there is a technical way of doing this but the sewing machine arrived today. The machine arrived in good working order and I am very pleased. Machine, delivery and service excellent. Kathy Woods _____________________________________________________________________ Hi, I have made payment by phone on Tuesday. I recieved the Machine today. ______________________________________________________________________ Dear Joy/Sue, I just wished to write to you to thank you for sending the PF2100 sewing machine to me so quickly, and the cotton reels have just arrived today as promised. It is for a Christmas present for my mum and we could not wait until christmas to give it to her. She is so happy with it. Thank you for you quick service and email response. Have a wonderful christmas and a properous new year. Yours sincerely Jodie _________________________________________________________ Hi Joys, My order arrived safely yesterday, I thank you for the upgrade of model. It is all wrapped up with Christmas paper now and I am sure my wife will enjoy it as part of her Christmas presents! Mery Christmas to all the staff at Joys. Ray Morris ___________________________________________________ just to let you know i am realy pleased with my sewing machine it is the best xmas pres ever you have made my day thankyou wendy ___________________________________________________________ Thanks for your excellent service, it arrived Wednesday, thanks for the upgrade and prompt delivery. Margaret _____________________________________________________ Dear Sirs Just a note to say thank you. I received the sewing machine this morning, my youngest daughter will be pleased ! Regards Debbie Biggs-Askew ____________________________________________________________ Just to let you know, the sewing machine arrived this morning and appears to be undamaged. Many thanks for a prompt and courteous service. I will have no hesitation in recommending you in the future. Kind regards and Season's Greetings Anthony Burn _____________________________________________________________ Thank you. Merry Christmas ! _______________________________________________________ Good morning.... Thank you for getting back to me so quickly. I hadn't been using the machine I was still trying to get to thread right after fiddling about. When I spoke to an engineer he advised me to change the needle as it may have been damaged in transit. I changed the needle but did not realise there was a groove. I swapped it around the correct way and my machine now works. Easy when you know how. Thank you Thank you Rachel Woodhead _______________________________________________________________ Many thanks for delivery of two sewing machines Both arrived intact and are working beautifully . Once again many thanks ,SUE ___________________________________________________ Thanks for this, it is a nice gesture because it is for my daughter's xmas present. Margaret ________________________________________________________________ Thank you for sewing machine received this morning. Very pleased with it. audrey palmer ________________________________________________________________ Problem resolved --------- thank you very much for your efficient prompt response ________________________________________________________________ Dear JSM Thanks for your help. Although there was no evidence of any thread in the raceway, we have cleaned it out and it appears to have done the trick. The speedy reply was much appreciated. Regards Sue Pearson. _______________________________________________________________ Dear Sir/Madam I recently bought a sewing machine from you and am very pleased with my purchase. I was also very impressed with how quickly it arrived, so I will certainly recommend you to any friends or family wishing to buy a product from you in the future. _______________________________________________________________ Many thanks for the prompt service. The machine arrived yesterday undamaged and has been in use already. Regards C G ________________________________________________________________ Hello Just a note to say the sewing machine is fine and the delivery was prompt. Again thank you for the wonderful service and machine. Wendy Taylor _________________________________________________________________ Thanks for a first class service and the excellent communications. Have left feedback on ebay as well, but thought I would send this as well. Regards fourjimmy _________________________________________________________________ Dear Joy Just received one of your domestic sewing machines. really pleased with the machine,and your service was second to none.Thankyou. Maureen Jeffries _________________________________________________________________ Joy Thanks for steam press - I'm learning fast! Great service. Martyn Copus _________________________________________________________________ Just wanted to say thankyou for looking at my machine today it was much appreciated. Best wishes Doris __________________________________________________________________ Dear 'JOY' Many thanks for a terrific machine. The alternative to the carry case, the metallic threads, was also great. However, my wife would also like to have a carry case as well. If you could let me know when they are in stock I would like to order one. Regards Colin Sisman (alias t15ccs) __________________________________________________________________ Juat a note to say thankyou for your prompt attention to my E-mail and the delivery of the embroidery cotton. Looking forward to ordering from you in the future. Thanks Ellie, Liverpool ___________________________________________________________________ The machine is excellent, I would not have been able to afford one if you hadnt had them at the great price. Many thanks again Paula ___________________________________________________________________ The Sewing machine we ordered Sunday evening arrived safely this morning - thank you for such prompt delivery - my wife is well impressed not only with the machine but the carrying case and the glorious selection of cottons!! Thanks again - David. __________________________________________________________________ Dear Joy. We have received the PF1200 sewing machine on the 28/07/05. I am very pleased with the machine it is easy to use and I am learning quickly thank you. Yours Sincerely Mr.M.Buckley. ___________________________________________________________________ Dear Joy, today I prompt received the sewing machine which I ordered lately online and I must say that I am very pleased with what I got. It is exactly the one I have chosen and it is perfect. I am absolutely happy and I would recommend your company to everybody who want to bye a sewing machine. I came across your web site by doing a search for sewing machines and when I had a look at others and compared them with your web site I was impressed especially by your terms and conditions. I never came across so clearly stated and for everybody understandable terms and conditions which does make it more easier for me to buy from you. I apologise for my English because I am a German but living here in England. Again, thank you very much. Yours sincerely R. Cajiao-Pohl _________________________________________________________________ Dear Sir/Madam, I hope you do not mind my sending you an email, however, I felt I must! Whilst I am a competent sewer, I have never ventured into the full realms of embroidery sewing machines, the nearest I have to this was my Pfaff 1475 Creative, which is now some 20 years + in age. In respect of this, I went on to E-bay and came across your company, so obviously looked at your website. I did realise immediately the superb value of your product. I was extremely impress with the way my husband an me were dealt with. Your member of staff was polite, courteous and extremely knowledgeable about your products, which was a pleasure to know I was actually talking to someone that did know what they are talking about! I felt extremely comfortable talking to her, and at no time was given the impression that I was time wasting due to making enquiries and not initially making a purchase. Another factor that was also impressive was at no time was I pressured into purchasing your product and was told that should I wish I could telephone at any time, and actually felt that I could. Could you please pass on to the individual my extreme thanks for her personal qualities and her customer service, she is obviously a valuable asset to Joy’s sewing machine, it has made it an extreme pleasure doing business with your company, I look forward to contacting you in the future to purchase the software for the PR6001 I did actually buy! I can honestly say that I would not hesitate to recommend you to anyone I know who wished to purchase a sewing machine. Kind regards, Jo Austin ___________________________________________________________________ Thank you for a wonderful service, I would recommend you to anyone. It is the first time I have purchased anything on the internet but after dealing with you I am very impressed . I ordered my machine (which is great) yesterday morning and it was delivered today before 9 am. I have already sewn a skirt and a pair of curtains, again thank you for an excellent service ___________________________________________________________________ Thanks for your prompt phone call re the light on the sewing machine. I am delighted with the product. ___________________________________________________________________ ____________________________________________________________________ Dear Joy sewing machine Co' Re:PF6001 Multi-function Domestic Embroidery Sewing Machine My Husband purchased the above machine for my birthday. Its a great machine, my husband and I have been testing it out all weekend. Many thanks Deborah ___________________________________________________________________ Just to let you know how delighted I am with my order. My steam press is great and easy to use and I can sit at it which will be a blessing as I am due to have an operation on my foot. The threads are lovely, I am really pleased with the lustre and the strength. I have used branded ones and they are forever shredding/breaking. I am also made up with the sewing thread............I tried to snap it and I found out how strong it is ( nearly severed my finger!) I only wish I had found your site before I bought my Brother PR600.....................still, that's life!! Anyhow, thanks so much, regards, Audrey. ___________________________________________________________________ Dearest Joy , Machine arived to day it works perfectly, even i can work it so it has to be good, lots of good wishes and thank you for a great service Andy. ____________________________________________________________________ Just to confirm that the order I accidently placed twice has been reduced to one! (goodness knows how i managed it twice, think i must have pressed refresh or something!) Many thanks for bringing it to my attention, your customer service is excellent! Thank you, jessica ____________________________________________________________________ Hi Joy I am having great fun playing with my embellisher. I have done lots of samples and am ready to try bigger and better things. I have told several friends about the machine so you may get a sudden flood of orders! Well I hope so anyway. Best regards Pat Holt ____________________________________________________________________ Joy, Thank you ! Well It works and I have already made a dog bed for my little boy !! (I did cheat and use velcro rather than attempting button holes though) I've also got a pattern for a very simple skirt and some cheap material to practice on. You could also be getting another sale soon as my sister is after a sewing machine, so I have sent her the details of your web site and told her how good you were !! I always recommend people I've had good service from. Thanks again. Christine _____________________________________________________________________ Hi Joy, Thankyou. Overlocker and threads have just arrived. Will have to unpack tonight - just leaving the house the for afternoon. Thanks again Maria ______________________________________________________________________
_____________________________________________________________________ have just taken delivery of my overlocker machine. Thank you for a prompt service. Delighted with the machine, good value for money. carol _____________________________________________________________________ Thank you. Have received machine just now! What excellent service. Looking forward to trying it out. Regards Aileen Parker. ____________________________________________________________________ Hi To All At Joy`s Just a note to say How Pleased I am with the overlocker. I have just taken delivery today good quality product.This is to be used in my work shop .Would recommend you . Excellent serves would buy from you again many thanks Margie _____________________________________________________________________ Hello again, well what fantastic service I arrived home lunchtime, the doorbell rang and there was my machine, so quick I can't believe it, thanks so much. Thnaks very much, can't wait to start 'playing' with my machine tonight. Carol ____________________________________________________________________ Thank you so much for the sewing machine -it is wonderful and so quiet !! It was also beautifully presented - it was a treat to open. I am still learning how to use it but am looking forward to many hours of finally putting together all those little pieces of fabric I have just spent the last 3 months cutting out into a quilt or two ! Thank you again for your professionalism. Regards Karen Alonso _____________________________________________________________________
______________________________________________________________________ hi joy just wanted to say thankyou for my machine its perfect for what i want it for and came so quick have already made some curtains and cushions im sure i shall be sewing for fun now kind regards elizabeth brown, morecambe _____________________________________________________________________ Hiya Joy I'm Phil, Pat's husband, she's away today on another flaming embroidery course but I just wanted to let you know that the package arrived safely today at about 10.20 am. Thanks to you and Amtrak for speedy service. Regards Phil Holt _____________________________________________________________________ Thanks Joy you have been very helpful. I will recommend you and your company to anyone. Regards Andrea ____________________________________________________________ JUST TO SAY MY SEWING MACHINE ARRIVED SAFELY THURSDAY EVENING. HAVE TRIED IT OUT .VERY HAPPY WITH IT ALL.THE QUALITY IS SUPERB AND SO IS THE CUSTOMER SERVICE RECEIVED .FROM A VERY PLEASED CUSTOMER.LYNETTE, PENRYN CORNWALL ___________________________________________________________________ I am impelled to write to you to say thanks for such great service! I must also say that I am staggered at the quality of the machine and the 'extras' supplied with it, all at a price that, quite honestly, I couldn't believe and was sceptical as to what I may have bought. I cannot remember ever getting such a bargain before! I was forced into the purchase because the foot pedal on our basic (a one stitch wonder!) machine finally broke and was going to cost about half of the cost of your 'multi stitch' machine - no contest! I am looking forward to hours of harmless fun trying everything out! ____________________________________________________________________ __________________________________________________________________ Joy, Thank you very much for all your help ... and Mum is very much looking forward to returning to Spain, so that she can get on with using her new sewing machine!! Sarah Brogden _________________________________________________________________ Again I thank you and very much appreciate good service when I get it.and you sure do. TTFN A.C.Harris __________________________________________________________________ Order number 259I got the sewing machine on Wednesday as you promiseds and am very very pleased with it f it. I think you'reWebsite understates the value of the machines that you sell. Thank you very much again or your kind help in chosing a sewing machine my daughter is very very pleased Thank you for the help me yours fahfully George Upright _________________________________________________________________ I can't believe how quickly it arrived. 8.30am this morning. Less than 24 hours. Thank you. Will be trying out some time this week. Half term means routine totally gone to pieces. __________________________________________________________________ Hi Joy, Just a quick note to say many many thanks for my new sewing machine and thread deals. They arrived the very next day after I ordered them and everything is perfect! I look forward to dealing with you again when I have saved up enough to get an embroidery machine and more threads. yours Renee Hunter from Widnes, Cheshire ___________________________________________________________________ Hi thank you - every thing has arrived safely and very quickly! and I am delighted with it all Have been ironing a pile of tablecloths for my hire business - they look wonderful Thank you Julia Pratt ___________________________________________________________________ Hi Joy, Just to say that the machine has arrived. Thanks very much, Julia ___________________________________________________________________
_____________________________________________________________________ Hi Joy Just thought I would drop you line to let you know how impressed I am with your service. I ordered my machine just yesterday morning and took delivery at 10.30am today. I am a novice sewer & fed up with paying someone else to sew my curtains so I ordered your basic machine. I have only test driven it so far but I think it will suit me nicely. You never know, if sewing proves to be 'my thing' I may even upgrade!! Once again, many thanks & kind regards Jennifer Marshall ____________________________________________________________________ Hi Just wanted to thank you for the super fast delivery of the sewing machine. As we only ordered yesterday afternoon I was very surprised that it arrived this morning that is very fast delivery. I will certainly be reccommending yourselves not only for your great prices but also for your great service. Well done Many thanks Elizabeth McGahan ____________________________________________________________________ Dear Joy Glad to say my machine arrived today. All ok I spent a pleasant afternoon getting to know my new machine. Many thanks for your help. Yours Sincerely Marie O`Connor. ____________________________________________________________________ Joy. I must thank you for the exceptional delivery of my wifes blind hemmer and threads.i would recommend you to anyone, Many thanks. Kevin Mackender |